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Consumer Guarantees
PART I Preliminary
1
Short title
2
Definitions
3
When goods are supplied or a service is supplied
4
This Act not an exclusive Code
PART II Guarantees in Respect of Supply of Goods
5
Guarantees as to title
6
Guarantee as to acceptable quality
7
Meaning of “acceptable qualityâ€
8
Guarantees as to fitness
9
Guarantee as to correspondence with description
10
Guarantees as to compliance with sample
11
Guarantee as to prior use
12
Guarantee as to price
13
Guarantee as to repairs and spare parts
14
Express guarantees: liability of supplier in certain circumstances
15
Express guarantees: liability of manufacturer in certain circumstances
16
Where goods are supplied in connection with a service
PART III Redress Against Suppliers in Respect of Goods
17
Right of redress against supplier where goods do not comply with guarantees
18
Exception in respect of guarantee as to acceptable quality
19
Remedies against supplier where goods do not comply with guarantees
20
Options of supplier who has been required to provide remedy
21
Loss of right to reject goods
22
Meaning of “failure of a substantial character†in section 19
23
Manner of rejecting goods
24
Options of consumer who rejects goods
25
Rights of recipients of gifts of goods from consumers
PART IV Redress Against Manufacturers in Respect of Goods
26
Right of redress against manufacturers
27
Exceptions to right of redress under section 26
28
Remedies against manufacturers where goods do not comply with guarantees
PART V Guarantees in Respect of Services
29
Guarantee as to reasonable care and skill
30
Guarantee as to fitness
31
Guarantee as to time of completion
32
Guarantee as to price
PART VI Redress Against Suppliers in Respect of Services
33
Right of redress where service does not comply with guarantees
34
Exceptions to right of redress under section 33
35
Where goods supplied in connection with a service
36
Cancellation where service incidental to supply of goods
37
Meaning of “failure of a substantial character†in section 33
38
Rules relating to cancellation
39
Effect of cancellation
40
Savings
PART VII Resolution of Disputes
41
The Consumer Claims Tribunal
42
Enforcement of rights under this Act
43
Public Counsel
44
Function and jurisdiction of Tribunal
45
Complainant to try to settle
46
Ancillary power of Tribunal to grant relief
47
Enforcement of Tribunal’s orders and awards
48
Appeals
PART VIII Miscellaneous
49
Exceptions generally
50
No contracting out except for business transactions
51
Exemplary damages
52
Assessment of damages in hire-purchase cases
53
Liability of assignees and financiers
54
Privity of contract not necessary
55
Presumption against manufacturer in certain cases
56
Parol evidence relating to express guarantees
57
Express guarantees not to limit or exclude guarantees under this Act
58
Application to Crown
59
Transitional
60
Regulations